Employee satisfaction has positive influence on customer
satisfactions in the service industry (Harter, Schmidt, & Hayes, 2002).
Employee motivation is one of the policies of managers to increase effectual
job management amongst employees in organizations (Shadare et al, 2009).
Employee performance is fundamentally dependent on many factors such as performance appraisals, employee motivation, employee satisfaction, compensation, training and development, job security, organizational structure, and others; however, the focus of this study is solely on employee motivation because this factor has the greatest influence on employee performance, Employee motivation is one of the policies implemented by managers to increase effective job management among employees in organizations (Shadare et al, 2009).
1. Improves level of efficiency of employees.
A subordinate's or employee's level is determined by more than just his qualifications and abilities. To get the most out of his work performance, the gap between ability and willingness must be bridged, which aids in the improvement of subordinates' performance, this will result in increased productivity, lower operational costs, and improved overall workplace efficiency (Adi, 2000).
2. Puts human resources into action.
To achieve its objectives, every business requires
physical, financial, and human resources; Human resources can be fully utilized
by motivating them, this can be accomplished by instilling in employees a
desire to work and this will assist organizations in ensuring the best possible
utilization of resources (Rothberg, 2005).
3. Builds friendly relationship
Motivation is a key factor in ensuring employee satisfaction and this can be accomplished by considering and designing an incentive plan for the benefit of the employees which could result in the following events: Incentives, both monetary and non-monetary, employees are given opportunities for advancement, while inefficient employees are penalized. Employees' industrial disputes and unrest will decrease, and there will be no resistance to change; this will aid in providing a smooth and sound business in which individual interests will coincide with organizational interests; this will result in profit maximization through increased productivity (Anka, 1988)
4. Leads to achievement of organizational goals.
An organization's goals can only be met if the following conditions are met: There is optimal resource utilization, a cooperative work environment, employees who are goal-oriented and act purposefully; goals can be achieved if coordination and cooperation occur concurrently, which can be accomplished effectively through motivation (Anka, 1988)
5. Leads to stability of work force
The
stability of a company's workforce is critical in terms of its reputation and
goodwill. Employees can only remain loyal to the organization if they have a
sense of participation in management. Employees' skills and efficiency will
always benefit both employers and employees. This will result in a positive
public image in the market, which will attract competent and qualified
individuals to a company. "Old is gold," as the saying goes, and this
applies to the role of motivation here; the older the people, the more
experience and adjustment into a concern they have, which can benefit the
organization (Rothberg, 2005)
Reference
Adi, D.Y., (2000).
Motivation as a Means of Effective Staff Productivity in the Public Sector: A
Case Study of Nigerian Immigration Service, Borno State of Nigeria. Unpublished
MPA Thesis. School University of Maiduguri Nigeria.
Anka, L. M. A., (1988, March-April). Corporate Objectives and Self Development: The Specialist International. Journal of Institute of Management Specialist, 3(5).
Employee Motivation: The Key to Effective Organizational Management in Nigeria.
Maryam T. Abbah
Department of Marketing, Federal Polytechnic Bauchi PMB 0231Bauchi-Nigeria
Harter, J.K., Schmidt, F. L., & Hayes, T. L., (2002). Business-Unit-Level Relationship between Employee Satisfaction, Employee Engagement, and Business Outcomes: A Meta-Analysis. Journal of applied psychology, 87(2), 268-279.
Rothberg, G., (2005, Fourth Quarter). The Role of Idea in the Managers Workplace: Theory and Practice. Pakistan Management Review, XLII (4), 48-73.
Hi Ruwan, Agreed with the post. The company performance could be boosted by having a motivated workforce, by taking into consideration of the insights of human behaviour and by fulfilling fundamental needs (Nitin Nohria, Boris Groysberg, and Linda-Eling Lee 2008).
ReplyDeleteDear Nilushi. Thanks you for your comment and I too agreed with it. Employee motivation is one of the policies of managers to increase effectual job management amongst employees in organizations (Shadare et al, 2009).
DeleteHi ruwan. based on your article it's clear that, the more motivated the employees are, the more powerful the team becomes, and the more teamwork and individual employee contribution there is, the more profitable and successful the business will be. Based on the theories of Armstrong, (2002) motivation is an ongoing process, as the motivational process is based on unlimited needs. Thus, managers have to understand the needs of employees and frame motivation plans accordingly.
ReplyDeleteHi Chamara. I totally agreed with your comment and thank you for your comment on my Blog. A subordinate's or employee's level is determined by more than just his qualifications and abilities. To get the most out of his work performance, the gap between ability and willingness must be bridged, which aids in the improvement of subordinates' performance, this will result in increased productivity, lower operational costs, and improved overall workplace efficiency (Adi, 2000).
DeleteHi Ruwan, I agree with your blog. The more engaged the employees are, the stronger the team develops, and the more collaboration and individual employee participation there is, the more successful in business the company becomes. According to Armstrong's beliefs, motivation is a continuous process since it is based on endless requirements. As a result, managers must comprehend their employees' demands and develop motivational strategies accordingly. (Abbah, M.T., 2014)
ReplyDeleteHello Pavani. Thank you for the comment. To achieve its objectives, every business requires physical, financial, and human resources; Human resources can be fully utilized by motivating them, this can be accomplished by instilling in employees a desire to work and this will assist organizations in ensuring the best possible utilization of resources (Rothberg, 2005).
DeleteHi Ruwan. To further add to your descriptive post, Another advantage of a motivated employee is the ability to innovate. Innovation is essential for a company's long-term survival. As a result, encouraging creativity and drive in the workplace is critical (Perez, 2021).
ReplyDeleteDear Ashanthi. Thanks you for the comment. To achieve its objectives, every business requires physical, financial, and human resources; Human resources can be fully utilized by motivating them, this can be accomplished by instilling in employees a desire to work and this will assist organizations in ensuring the best possible utilization of resources (Rothberg, 2005).
DeleteHello Ruwan. A very good explanation. Let me add something more. Motivated employees will have a critical effect on organizational success. Likewise the HR should look into employee wellbeing as well.
ReplyDeleteMotivated and satisfied employees will have committed approach towards organizational objective; in turn organizations will also have to show similar commitment towards employee objectives. Here the role of HR is to continuously work towards alignment of aspirations of the employee with the goals of the organization (Varma,2018).
Dear Udana. Thank you for commenting and for adding your views .According to Rutherford (1990), motivation makes an organization more successful because motivated employees are constantly looking for better ways to do their jobs.
DeleteHi Ruwan, I agree with you. Organizations today recognize the value of motivated and pleased employees as essential contributors to long-term goals. Motivation has a favourable impact on individual and group performance, which in turn has an impact on organizational performance(Risambessy et al 2012).
ReplyDeleteDear Janani. Thank you for your comment. "Old is gold," as the saying goes, and this applies to the role of motivation here; the older the people, the more experience and adjustment into a concern they have, which can benefit the organization (Rothberg, 2005)
Delete